Enter the Philippines with Confidence

Are you evaluating setting up an operation in the Philippines- for your own offshored Operations Centre, or through a BPO provider?

We guide you through every step avoiding costly pitfalls and building a presence that’s compliant, efficient, and ready to scale.

Or if you prefer, we can set up your entire Operation from scratch based on your specifications, and hand over a fully functioning site.

We help you make the right moves

  • You know what end-state you want for your operation, but you are also aware of the risk in doing it yourself in a new location. We can execute a complete implementation of your operation, with transparency, maturity, and a focus on your endgame- and hand over a fully functioning, robust operation per your specifications.

  • We help you choose what’s right for your business- BPO partnerships, captive Shared Services, EOR, a Build-Operate-Transfer or a Build-Transfer. Each has trade-offs. We help you weigh them clearly and decide with confidence.

  • From entity setup and regulatory registrations to legal structure and compliance planning, we work with you (and local partners, if needed) to get your company up and running- fast, clean, and compliant.

  • We don’t just help you design the operation- we help you make it real. Whether you're shifting work from another geography or building from scratch, we help you set up people, process, tech, and controls for a seamless start.

  • We help you pick the right city, facility, or enabling partner- not based on brochures, but based on our experience in the geography, operational fit, talent strategy, and long-term risk/reward.

  • CX Horizon supports data center operators in successfully entering and scaling in the Philippines through hands-on advisory, operational planning, and local enablement.

    We help navigate location strategy, partner selection, talent planning, and Day 1 readiness. Whether you're building a hyperscale facility, an edge data center, or a regional presence, we bring execution discipline and on-ground expertise to ensure compliance, continuity, and scalability.

    What we support:

    • Site readiness and partner/vendor due diligence

    • Local regulatory and licensing guidance (PEZA, BOI, environmental, etc.)

    • Organizational design and staffing plans for 24/7 operations

    • Recruitment and onboarding for NOC, remote hands, and support roles

    • Shift planning, escalation SOPs, and operational governance

    • Optional support teams for helpdesk, compliance reporting, and back-office ticketing

    We operate at the intersection of strategy and execution, helping you avoid missteps and accelerate operational stability in a high-risk, high-compliance environment.

Ready to Implement your Operation in the Philippines?

Get in touch!