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Tech Enabled. Human Driven.

CX Horizon is a Niche Provider of Business Processing Outsourcing Services out of the Philippines.

We help global SMBs grow with lower costs and better outcomes by providing customized outsourced service models.

Our Flexible Outsourcing Models

Want to fully outsource outcomes?

We take on complete responsibility of performance outputs, so that you can stay focused on growth. We employ and manage the Employees to deliver KPIs.

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Prefer to keep full Operational control?

We employ staff dedicated exclusively to you in the Philippines and manage all enablng services, while you provide Operational Leadership and drive KPIs.

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Why CX Horizon?

We are built on decades of first-hand experience implementing, scaling and leading large, complex BPO and Shared Services operations across the Philippines.

30+ years of expertise in the Philippines

60+ Site Launches and Turnarounds

40+ years Leading complex BPOs & GCCs

Implemented, scaled and led Operations for several Fortune 100 firms

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